About Transform-CX
Transform-CX is a global business solutions provider with over 30 years of experience helping organizations across five continents achieve growth, efficiency, and success. The company combines people, processes, data, and technology to create tailored strategies that address the unique challenges and opportunities faced by each client.
With expertise in customer experience management, business process outsourcing (BPO), CRM consulting, and data-driven solutions, Transform-CX works closely with organizations to deliver practical, results-focused outcomes. Its approach ensures businesses are equipped to adapt to changing markets, improve operational performance, and achieve sustainable competitive advantages.
Operating across five continents, Transform-CX takes pride in its collaborative partnerships, ensuring every solution is carefully designed to meet the needs of each client. The company’s dedication to delivering measurable results has earned the trust of businesses across a wide range of industries.
Transform-CX offers a comprehensive suite of services to help businesses optimize their operations and enhance customer engagement:
Transform-CX as a Service
1
Sales Leads Optimization
Define Success: Transform your sales strategy through advanced optimization tools and data-driven insights that ensure each lead contributes effectively to your growth.
2
Customer Experience Consulting
Elevate Experiential Interactions: Strengthen both customer and employee experiences, building loyalty and boosting satisfaction at every touchpoint. Our consulting services are designed to enhance engagement, drive motivation, and foster a culture of continuous improvement.
3
Software as a Service (SaaS) Products
Streamline with SaaS: Leverage state-of-the-art applications tailored to streamline operations and increase efficiency, providing your business with the adaptability and power needed to excel in a competitive landscape.
Digital Agency: SDSS™ Production House
With a focus on delivering engaging visuals, seamless storytelling, and tailored strategies, we provide innovative solutions for businesses and individuals seeking to make a lasting impression in today’s digital-first world.
At Transform-CX, success is built on collaboration, innovation, and a relentless focus on delivering value.
Whether through optimizing operations, enhancing customer experiences, or crafting compelling digital content, the company remains steadfast in its mission to help clients achieve sustainable competitive advantages and redefine what’s possible in today’s dynamic business landscape.
Stop Doing Stupid Stuff™ Universe
Your FREE Stop Doing Stupid Stuff™ Audiobook
_gif.gif)
Transform-CX Shorts
Virtual Events
On September 19, 2024, the virtual event, EX2025 & Beyond, brought together renowned experts Diana Chu, Kevin Shields, Dr. Trent Salvaggio, and Andreas Wieman, moderated by Tim Keefe, to explore cutting-edge trends and strategies in employee experience, featuring panel discussions that highlighted technology, remote work, and employee well-being.
On July 2, 2024, "Crea-Tea-Ve Chismisan," presented by Graphic Artists Philippines, featured Tim Keefe sharing insights on Filipino creativity on the global stage, alongside industry leaders, in a dynamic event sponsored by leading brands like MSI, Wacom, and Payoneer.
Stop Doing Stupid Stuff™ Books
.png)
BUY NOW!
BUY NOW!
BUY NOW!
Case Studies
Testimonials
S Jones
I’ve had two engagements with Tim Keefe as my consulting liaison. I found Tim to be knowledgeable about my business and the technology that we had and about the technological improvements that he was recommending.
Unlike many consulting companies, Tim ensured that my needs were met; he doesn’t agree for the sake of the sale. He is truly a thought leader in the Contact Center space and is able to converse with any level of your organization ensuring that at each level there is a complete understanding of all aspects of what he is presenting.
Often this is required to build trust, and Tim certainly is able to do so.
In summary, I consider Tim an expert in the field. He is knowledgeable, professional, respectful and dedicated.
Matt B
Senior CX Executive, US Healthcare
Customer Experience (CX) is everything these days and for a company to be successful they need to deliver nothing short of an exceptional experience during every interaction. If that wasn’t enough, customer-facing challenges continue to become more complex and the landscape of CX solutions is rapidly evolving. In working with Tim over the years, one thing is clear – he is a natural visionary and strategic thinker who partners with his clients to help them solve their unique CX challenges with ease. Tim comes to the table with robust industry experience, a welcoming consultative approach and is able to bridge the gap between strategy and execution to drive better outcomes for both customers and clients alike. Highly recommend working with Tim as a trusted partner to help improve your CX and business outcomes.
Our Clients
