About Transform-CX

Transform-CX is a global business solutions provider with over 30 years of experience helping organizations across five continents achieve growth, efficiency, and success. The company combines people, processes, data, and technology to create tailored strategies that address the unique challenges and opportunities faced by each client.

With expertise in customer experience management, business process outsourcing (BPO), CRM consulting, and data-driven solutions, Transform-CX works closely with organizations to deliver practical, results-focused outcomes. Its approach ensures businesses are equipped to adapt to changing markets, improve operational performance, and achieve sustainable competitive advantages.

Operating across five continents, Transform-CX takes pride in its collaborative partnerships, ensuring every solution is carefully designed to meet the needs of each client. The company’s dedication to delivering measurable results has earned the trust of businesses across a wide range of industries.

Transform-CX offers a comprehensive suite of services to help businesses optimize their operations and enhance customer engagement:

Transform-CX as a Service

Sales Leads Optimization

Define Success: Transform your sales strategy through advanced optimization tools and data-driven insights that ensure each lead contributes effectively to your growth.

Customer Experience Consulting

Elevate Experiential Interactions: Strengthen both customer and employee experiences, building loyalty and boosting satisfaction at every touchpoint. Our consulting services are designed to enhance engagement, drive motivation, and foster a culture of continuous improvement.

Software as a Service (SaaS) Products

Streamline with SaaS: Leverage state-of-the-art applications tailored to streamline operations and increase efficiency, providing your business with the adaptability and power needed to excel in a competitive landscape.

Digital Agency: SDSS Production House

As the creative and digital agency arm of Transform-CX, SDSS Production House is dedicated to crafting impactful content that blends creativity, strategy, and technical precision. From producing compelling podcasts to publishing books and creating custom illustrations, the team specializes in delivering dynamic storytelling and professional-grade visuals.

We help brands build a distinct voice through high-quality podcasts and transform their ideas into beautifully designed books and digital publications. SDSS Production House ensures every project resonates with its intended audience.

With a focus on delivering engaging visuals, seamless storytelling, and tailored strategies, we provide innovative solutions for businesses and individuals seeking to make a lasting impression in today’s digital-first world.

At Transform-CX, success is built on collaboration, innovation, and a relentless focus on delivering value.

Whether through optimizing operations, enhancing customer experiences, or crafting compelling digital content, the company remains steadfast in its mission to help clients achieve sustainable competitive advantages and redefine what’s possible in today’s dynamic business landscape.

SDSS Methodology

Your FREE SDSS Audiobook

Box of Shock and Awe

PODCAST

Transform-CX Shorts

Juggling responsibilities doesn’t have to feel like a circus act! Here’s how to stay grounded:

1️⃣ Set clear boundaries – work time is for work, personal time is for you.
2️⃣ Prioritize self-care – think of it as a reset button for your mind.
3️⃣ Master the art of delegation – you don’t need to be a superhero (cape optional).

Remember, balance isn’t about perfection; it’s about staying upright, even if things wobble a little. #WorkLifeBalance #SelfCare #boundaries

Virtual Events

On September 19, 2024, the virtual event, EX2025 & Beyond, brought together renowned experts Diana Chu, Kevin Shields, Dr. Trent Salvaggio, and Andreas Wieman, moderated by Tim Keefe, to explore cutting-edge trends and strategies in employee experience, featuring panel discussions that highlighted technology, remote work, and employee well-being.

On July 2, 2024, "Crea-Tea-Ve Chismisan," presented by Graphic Artists Philippines, featured Tim Keefe sharing insights on Filipino creativity on the global stage, alongside industry leaders, in a dynamic event sponsored by leading brands like MSI, Wacom, and Payoneer.

Case Studies

Our Clients