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About Us

tcx about us

Transform-CX is dedicated to guiding businesses towards success, transcending industry and sector boundaries. Our services are meticulously tailored to align with your company’s unique requirements. Our seasoned team of professionals is committed to propelling your business to new heights.

Understanding the dynamic nature of business, we offer adaptable solutions that seamlessly adjust to both internal and external shifts. This agility not only minimizes impact but also cultivates new opportunities for growth and innovation in your business landscape.

Local delivery with Global Capability

We deliver employee and customer experience solutions based on our SDSS methodology. Our multidisciplinary solutions are delivered by experts in each of these areas:

  • Strategic Consulting

  • SaaS Technology

  • Business Process Outsourcing

  • Staffing Augmentation

  • Providing high-level business consultancy

  • Crafting tailor-made customer care solutions

  • Information Technology and Back Office services

  • Web Strategy

  • Providing administrative and management support

  • Developing customer-facing solutions

tcx about us we deliver employee and customer solutions

Meet The Team

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Tim Keefe

Chief Executive Officer

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Len Manzano

Chief Operations Officer

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Jenny Valencia

Chief Finance Officer

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Anne Cruz-Castellano

Director of Marketing

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Nanda Nagaraj

VP of International Sales 

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Seth McCollouch

VP of Product Management

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Andreas Wieman

Chief Experience Officer

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Candice Leong

Director of Client Services

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Aiza King

Chief Branding Officer

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