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Prepare to leverage your business with our systematized, top-tier, and proven business services.
Transform CX’s services will work with you to create a strategy that engages and connects with your customers. We collaborate with our clients to develop a client and employee experience that generates revenue, lowers expenses and improves clients’ and employees’ satisfaction.
We believe that customer experience is the key to business success, and we are dedicated to helping our clients create amazing customer experiences that drive growth and profitability. If you are looking for a partner to help you achieve your business goals, contact us today to learn more.
SDSS Methodology
At its core, SDSS is about simplicity and efficiency. It challenges businesses to critically examine their operations, identify inefficiencies, and, quite simply, "stop doing stupid stuff".
Whether it's a redundant approval process, outdated software, or inefficient communication channels, the SDSS method helps companies pinpoint and eliminate these inefficiencies.
BalanceWise IQ
BalanceWise IQ is a software solution that provides HR teams and management with easy, quick, efficient and real-time information for tracking how their employees feel at work.
A simple 3-question survey that includes indicators of key segments for job satisfaction to identify behavioral patterns and act in time.
Why Do You Need to Optimize Salesforce?
Salesforce is a powerful customer relationship management (CRM) tool that can help you manage your customer relationships more effectively. However, it can be difficult to use Salesforce to its full potential.
Transform-CX is a Salesforce Consulting partner, and we will help you optimize your Salesforce experience.
Our Salesforce service offerings include Salesforce Customization, Salesforce Analytics, Support & Management, and other capabilities as needed.
Business Process Outsourcing
TCX Business Process Outsourcing has supported clients since 2004 with an offshore team providing customer engagement services across voice, chat, email, messaging, and voice channels.
Additionally, TCX also provides back-office support services such as: bookkeeping, invoicing, reporting, analysis, and first party collection.
Staff Augmentation
Staffing problems in most corporate setups have opened the doors for competent and qualified high-level employees from all over the world. Transform-CX has the global reach and resources to help you find and engage the best talent for your business, fast.
We have software engineers, project managers, business analysts, and many more skilled professionals available to help you get the job done. We also have a team of experienced recruiters who can help you find the perfect candidate for your open positions
Our Partners
