top of page

Latin America


Latin America



Local Delivery, Global Capability

TCX Horizontal.png

Welcome to Transform-CX Latin America!

Our partnership with Sao Paulo-based Bloom Service Design combines the global capability of our San Francisco-based company with the local know-how of one of Latin America's rising consultancy services providers.


With a strong focus on delivering superior customer service experiences, we take pride in providing innovative solutions that enable our customers to reach their goals swiftly and efficiently.


Whether it's Customer and Employee Experience solutions, Technology Optimization, Staffing, or BPO set-up, our offerings are designed to meet your organization's unique needs.


Our team, led by industry veterans Timothy Keefe and Marina Tiopisto, leverages their combined expertise to deliver a blend of technology and service design experience.

At Transform-CX Latin America, we aim to deliver world-class services with a local touch, ensuring clients benefit from global expertise and local insights.

Tim Keefe boasts over 25 years of invaluable experience in the business consulting sector, demonstrating an extensive business development, operations, customer management, and consulting knowledge base.

Marina Tiopisto has a strong track record in strategy and service design, leading teams to develop customer experience solutions that meet companies' needs. She draws on her extensive knowledge of the Latin American market and relies on her keen eye for detail to deliver compelling results.

Transform-CX Latin America is committed to providing the best possible customer experience solutions. With our extensive range of services, you can expect a tailored approach to meet your needs. We partner with you every step of the way and are dedicated to helping you reach your goals faster and more efficiently than ever before.

Connect with us today and start navigating to business success!

bottom of page