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Worried About The Great Resignation?  Here Are Our Key Employee Retention Tips

Retaining our staff is a critical component of driving customer satisfaction and lowering costs. Employee churn is a huge financial and labor load on any organization. We also recognize that it may take months for new employees to be fully confident in their roles.

When do high attrition rates become a problem? High attrition rates can be a major problem for businesses when they start to impact productivity and customer satisfaction. Employee churn can be expensive and time-consuming to replace, so it's important to take steps to retain your staff as much as possible. If your business is starting to experience high attrition rates, it's important to take steps to address the issue as soon as possible. This includes looking at the factors that may be contributing to the problem and taking action to improve retention rates. Some common signs that there may be a problem include a decrease in productivity or customer satisfaction levels, as well as an increase in the number of employees leaving the company.

Here are some key tips for retention:

  1. Recognize that everyone is on their own path and avoid making “one size fits all” decisions and program

  2. Be PERSONAL, take the time to know your team and their personal goals and passions

  3. Be PROACTIVE, reach out to them in a caring way about how they are feeling and what is impacting that emotional state

  4. Be DIGITAL, use the tools that they use in their daily lives.

What is the key to employee retention? The key to employee retention is creating a work environment and company culture that employees want to be a part of. This includes offering competitive salaries, benefits, and opportunities for professional development. It also means creating a positive work-life balance, as well as open communication channels and an overall supportive atmosphere. As we move forward it will be important to be agile in how we engage with our team members, things are changing so rapidly; pandemic, rampant inflation, and the threat of a recession will impact everyone differently and we need to put our team first. If you have more questions about employee retention and how to make your workplace more attractive to employees, please don't hesitate to reach out to Transform-CX. We're always happy to help!

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